FAQ

New home, new questions

Moving to a new home often raises a lot of questions. We will of course be happy to answer them, so you get the best start as a resident with us.

Can you apply for housing benefit?

Yes. The housing benefit is calculated, among other things based on your annual income. An average student receives around DKK 1,000 in housing support in Provstehuset.

Can you be CPR registered in the apartments?

Yes. Two people can be CPR registered per room in the apartment.

How many people can live in an apartment?

You may stay up to two people per rooms in our apartments.

If two people live in the apartment, do both have to be students?

No. It is only a requirement that the person on the contract is a student.

Can more people be on the contract?

No. Only one person may be responsible for the tenancy.

Is electricity included in the rent?

No. Your electricity consumption is settled directly with your provider.

Is internet included in the rent?

Both and. We have free Wi-Fi in the common area, but you must provide internet in your apartment yourself. We recommend that you get an internet box, as this can be connected in the apartment.

How long is the notice period?

The notice period is the current month + 3 months.

When is water/heat settled

Water and heat are settled annually and calculated at the end of the summer.

Do you pay for use of the fitness room?

No. The fitness room is free to use.

Are the apartments furnished?

No. Sometimes the previous resident will sell or give their furniture to the next resident. An agreement can be made for this .

Is there laundry?

Yes. We have a solution from Nortec. A wash costs DKK 14 and a tumble dryer (50 min.) costs DKK 15.

How do I avoid receiving advertisements?

You can register for "Advertisement No Thank You" at fk.dk

Do I have to register myself with an electricity company?

Yes, you must register with an electricity company no later than the day you move in. If you do not do this, we will be sent your electricity bill. We will charge you the amount for this + a fee on your rent.

Can I apply for housing benefit?

Yes – you apply for housing benefit at www.borger.dk

Can I get an extra chip?

Yes, for a one-time fee you can buy an additional chip. Write to info@bispehuset.dk.

How does the call system work?

When you move in, your information is already encoded on the call system. Your guests just have to find your name, after which the ringer will make a call to your phone. To let people in, press the "5" key.

I have not received my rent collection in the mail. What do I do?

Our payment information appears in your rental contract. However, we also recommend that all our residents register their bill with Betalingsservice. In this way, you ensure that you always pay the right amount on time. It may take a few months before your registration is registered with the payment service, so be aware that the money is withdrawn as it should.

My rent has gone up. How can that be?

Every year the rent increases according to the regulation index. Likewise, your deposit and prepaid rent are adjusted so that they always match.

Are the freezers in the common room defrosted?

Yes, a few times a year we defrost the freezers in the common room. You will be notified before we do it.

Can I hold a bachelor party/birthday/dimension dinner or similar down at the communal kitchen?

Yes, as long as you and your guests comply with the house rules and the rules for using the common rooms.

Are the gym and sauna included in the rent?

Yes, both the fitness room and the sauna are free to use for Bishop House residents.

How do I avoid receiving advertisements?

You can register for "Advertisement No Thank You" at fk.dk

How long is my notice period?

The notice period is the current month + 3 months.

Can you apply for housing benefit?

Yes. The housing benefit is calculated, among other things based on your annual income.

Can you be CPR registered in the apartments?

Yes. Two people can be CPR registered per room in the apartment.

How many people can live in an apartment?

You may stay up to two people per rooms in our apartments.

Can more people be on the contract?

No. Only one person may be responsible for the tenancy.

Is internet included in the rent?

No. Here you have to choose a provider yourself.

Is electricity included in the rent?

No. Your electricity consumption is settled directly with your provider.

How long is the notice period?

The notice period is the current month + 3 months.

When is water/heat settled

Water and heat are calculated and settled annually.

Are the apartments furnished?

No.

How much will be deducted from my security deposit for renovations when I move out?

We do not require any repairs in Dortheahuset and therefore the full deposit can be expected to be repaid after moving out.

How do I avoid receiving advertisements?

You can register for "Advertisement No Thank You" at fk.dk